Privacy Policy

Effective Date: July 23, 2026

At Velnora, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase products from us.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit or make a purchase from Velnora, we may collect the following information:

Personal Information:

• Full name

• Email address

• Phone number

• Billing and shipping address

• Payment details (processed securely through third-party payment providers)

• Order details and purchase history

Automatically Collected Information:

• IP address

• Browser type

• Device information

• Website usage data

• Pages viewed and interaction with our website

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders

• Provide customer support

• Send order confirmations, updates, and tracking details

• Improve our website, products, and services

• Prevent fraudulent transactions

• Send promotional offers and updates (if you have opted in)

• Personalize your shopping experience

3. Payment Information

All payment transactions are processed through secure third-party payment gateways.

Velnora does not store your complete payment card details on our servers. Your payment information is handled securely according to industry standards by our payment service providers.

4. Sharing Your Information

We may share your information only when necessary, including with:

• Shipping and logistics partners to deliver your orders

• Payment processors to complete transactions

• Service providers who assist us in operating our website

• Legal authorities when required by applicable laws

We do not sell, rent, or trade your personal information to third parties.

5. Cookies and Tracking Technologies

Velnora uses cookies and similar technologies to:

• Improve website functionality

• Remember customer preferences

• Analyze website traffic

• Provide relevant advertisements and marketing experiences

You can choose to disable cookies through your browser settings, but some website features may not function properly.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, loss, or disclosure.

However, no online platform can guarantee complete security, and customers are encouraged to protect their account information and personal details.

7. Marketing Communications

With your permission, we may send emails, offers, promotions, and updates about our products.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link provided in the email or contacting us.

8. Third-Party Links

Our website may contain links to third-party websites or services. Velnora is not responsible for the privacy practices, content, or security policies of external websites.

We encourage customers to review the privacy policies of any third-party websites they visit.

9. Children's Privacy

Velnora does not knowingly collect personal information from children under the age permitted by applicable laws.

If you believe a child has provided personal information to us, please contact us, and we will take appropriate steps to remove the information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations.

Any updates will be posted on this page with the revised effective date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Velnora
Email: rohithyouan@gmail.com

We value your trust and are committed to protecting your privacy while providing you with a safe and reliable shopping experience.